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At Spirits Ark, we prioritize the safe and secure delivery of every order. Each package is carefully handled to ensure it arrives at your doorstep in perfect condition.

Delivery Time: Orders typically arrive within 3-5 working days.
Tracking: Once your order is dispatched, you’ll receive a tracking number via WhatsApp or email.
Delivery Window: Monday to Saturday, 11am–6pm.
How to Order: For express delivery, please WhatsApp us at +65 8105 4881 to arrange your order.

DELIVERY DELAYS

While we strive to deliver on time, unforeseen circumstances such as severe weather or events beyond our control may occasionally cause delays. Should this happen, we’ll notify you as soon as possible.

CHANGING YOUR DELIVERY ADDRESS

If you need to update your delivery address, please contact us promptly at +65 8105 4881 or spiritarkglobal.cs@gmail.com We’ll do our best to accommodate changes before your order ships. Please note that once an order has been dispatched, we are unable to make further changes.

DAMAGED, INCOMPLETE, OR LOST ORDERS

If your order arrives damaged, incomplete, or goes missing in transit, we’re here to help. Please contact us within seven days of receiving your package at +65 8105 4881 or spiritarkglobal.cs@gmail.com . To assist us in resolving the issue quickly, kindly provide photos of:

The damaged item(s)

The outer packaging or box

We’ll coordinate with our courier partners to investigate and will either issue a refund or send a replacement, depending on your preference.

If you have any questions or need assistance, don’t hesitate to reach out. Thank you for choosing Spirts Ark!